The City Clerk Tries to Shut Down Our Research Team
“The bureaucracy takes itself to be the ultimate purpose of the state.”
-Karl Marx
IllegalSigns.ca is made possible by our Research Team’s ability to access thousands of City documents that pertain to billboard permits by way of Freedom of Information inquiries.
It is safe to say that without our ability to scrutinize these documents, the City of Toronto would have never discovered the abuse this industry is committing to our streetscapes. City staff were shocked to learn the results of our research: the fraudulent permits, the fact that half the billboards in Toronto are illegal and the discovery that about 80% of the illegal signs that Municipal Licensing and Standards investigated in 2006 was declared legal by officers that don’t know what they’re doing. Our access to these documents has turned the City’s billboard enforcement upside-down: We have thus far filed complaints for 300 signs and requested revocations for over 70 illegally issued permits. Signs are coming down on every major downtown street because of the FOI process.
But now, we are in receipt of a letter from City Clerk Ulli S. Watkiss, in which the she states that the City will no longer release new billboard permit information to IllegalSigns.ca.
Here is the Clerk:

Section 5.1(a) of Regulation 823 was propagated by the Mike Harris era Savings and Restructuring Act, 1996. This regulation made it a little bit easier for a City to deny access to documents, but the burden on the City for showing that a request is “frivolous and/or vexations†is still pretty high. For example, the City must show that the requests are for the purpose of revisiting the same issue over and over again. This is exactly what the Clerk is claiming with respect to our requests for sign permits on individual properties across town.
The Clerk:


If a burden has been placed on any of these three departments by our FOIs, how does the Clerk explain that neither Planning, MLS nor Buildings have ever exercised their right under the Act to ask for a time extension for any of our 625 FOIs? There simply is no undue burden and staff have shown themselves to be more than able to respond to our requests. In fact, the Buildings Department’s systems are specifically set up to deal with thousands of requests a year for permits according to this Staff Report. Besides, during our one hour meeting with staff, the FOI issue was discussed for a grand total of about thirty seconds.
The Clerk:

The problem is, we’ve heard this all before too many times.
City staff have been promising appropriate action to deal with illegal signs before IllegalSigns.ca came along. In the September 19, 2005 meeting of the Toronto and East York Community Council, TEY CC passed a motion that Councillor Olivia Chow moved (in minute 7.19 of this document) directing Municipal Licensing and Standards to “remove any illegally placed signs in the Toronto East York Community Council area as soon as possible.”
In response to the motion, on November 8, 2005, MLS reported to Community Council in this Staff Report that “the Division’s Policy Unit is reviewing enforcement procedures with the goal of recommending measures and sanctions to deter illegal façade signs.”
For every Community Council meeting thereafter, in February 2006, April 2006, May 2006, June 2006, July 2006, until the summer of 2006, MLS supplied to Councillors the same disingenuous assurances that MLS was doing its best to deal with the issue of illegal signs. But IllegalSigns.ca knows otherwise, because we conducted over 75 audits, via the FOI process, of MLS’s actions during the time it was reporting to Community Council.
And we discovered that, in response to City Councillors’ motion to crack down on illegal signs, MLS’s officers went around town investigating signs and determined that about 80% of the illegal signs that they investigated were actually legal because they couldn’t tell an illegal sign from a legal one. And then, the illegal billboards that they did discover were re-erected shortly after they were removed - re-erected on the same illegal structures that MLS’s officers allowed the advertising companies to maintain. And after they were re-erected, what did MLS do? It continued to assure City Councillors it was doing its best while turning a blind eye to re-erection after re-erection; re-erections that even MLS’s officers must have noticed because billboards are specifically designed to be noticed.
We have the documents to prove this but only because of our access to the FOI process. It took IllegalSigns.ca and our filing of hundreds of FOIs to daylight the frailty of MLS’s assurances to Community Council. And now, Ms. Watkiss submits that our FOIs are frivolous and vexatious because we can rely on the assurances of staff who are “detailing an approporiate strategy,” the exact sentiments that MLS used in their staff reports to Community Council.
If anything is frivolous, it’s MLS’s assurances to City Councillors in 2005 and 2006 that it was doing something about illegal signs; if anything is vexatious it’s MLS’s mediocrity, uselessness, and ineptitude; mediocrity so robust that the outdoor advertising industry has invested tens of millions of dollars in sunk costs on the assumption that MLS’s mediocrity is un-rectifiable; uselessness so pervasive that Pattison Outdoor and StreetLife Media felt confident enough to install five illegal ground signs, under MLS’s nose, within spitting distance of City Hall; ineptitude that so permeates MLS that it comes accross as contempt of City Councillors’ motion when in fact it’s only incuriosity steeped in so much incompetence that the only way to get these Keystone Kops to do anything right is to do it for them and pray they don’t screw it up afterwards.
The Clerk:

We suggest the Clerk is being presumptuous. We are now to believe that seeking to discover whether a billboard on a property is legal is a frivolity because the City is embarking on a proactive strategy to do just that. Yet no Staff Report has been prepared and no public consultations announced. Ms. Watkiss is the Clerk, not the Mayor, yet she asks us to rely upon the outcome of an uncertain political process.
The Clerk:

The Clerk claims: “the high volume of your requests appears to be for the sole purpose of revisiting enforcement policy matters that City enforcement staff have already addressed with you.†In fact, the high volume of our requests is due to the high volume of properties in Toronto that have illegal billboards on them; this high volume was created because the bureaucracy was operating without scrutiny. The Clerk’s decision, if upheld, would shut down that scrutiny.
For these reasons, we appealed the Clerk’s decision to the Information and Privacy Commissioner. We were unable to resolve our differences during the IPC’s mediation process. This is the Mediator’s report. The case has been transferred to an adjudicator.
Now, read John Sewell’s article in Eye on how the City’s previous head of Freedom of Information, Rita Reynolds, lost her job. Read John Barber, too.



March 12th, 2007 at 9:48 am
It’d be unfortunate if the combative tone of your writing here were used to demonstrate that the intent of your filings is vexatious. I’m completely satisfied that you’re an engaged and passionate citizen who’s attempting to improve the community, but it seems possible to me that someone might be persuaded, based upon, among other things, your naming of individual city employees, that you’re a vengeful malcontent who’s out to punish the city with a bunch of busy-work.
On the other hand, your work here, including the interactive map, proves that you’re actually interested in the results of your requests, and that you’re not just filing out of a desire to hassle bureaucrats.
As far as I can tell, you have no ulterior motive (Reg 823 5.1 (b) “…purpose other than to obtain access.”) and would no doubt do your own searches with no help at all from city staff if only you could.
As for 5.1 (a), well, I guess we’ll have to see if exercising your rights amounts to abusing them…
IllegalSigns.ca did not become an effective activist group by equivocating or pussyfooting. -Rami
March 12th, 2007 at 11:36 am
The nature of politics is such that stuff ordinary citizens should be able to access, they can’t and have to get their representatives to do so for them - MPs on immigration files, for instance. It shouldn’t be that way but it is.
Maybe it’s time to get a Councillor involved - is there someone who can make that request in his/her own name? What’s Vaughan like on this issue, or Perks or Giambrone?
To this point, we have been able to achieve a lot by communicating with Staff without the intervention of any City Councillors. When it comes to the political process, we will need the Councillors. For the time being, no sense in bugging them to do something we can do ourselves. All the downtowners are pretty cool on the issue - just look at the way they shut down variances in Toronto East York Community Council. The FOI process will flow through a provincial appeal and we think we are likely to win. -Rami
March 12th, 2007 at 12:42 pm
What the hell is wrong with this City?
March 12th, 2007 at 5:53 pm
This is an outrage and deserves further publicity. I greatly admire your effort to make this city better and question the authourity of the Clerk to decide these things.
March 12th, 2007 at 9:00 pm
Keep up the good work! You guys should get a commendation from the City, not absurd responses from City bureaucrats.
March 15th, 2007 at 12:13 am
Just a thought, but if one person is getting black-balled at City Hall, why not divide up the work? Put out a request for people willing to sign their names to FOI requests that you guys write.
Anybody acting in concert with IllegalSigns.ca, or seen to be acting in concert, will not be given access. In fact, that could be used an aggravating factor against our case, considering the jurisprudence on the issue. -Rami.
March 15th, 2007 at 3:17 pm
This is unbelievable — the city should be paying you guys a salary for doing this public service (not to mention their jobs for them)!
March 16th, 2007 at 10:17 am
I just read about you in the Star and I am so pleased to know that someone has made the committment to take these advertisers on. I have lived in Toronto most of my life and I travel a lot. Quite frankly, all these billboards, posters and other visual pollution makes our city look like third rate, sleazy dump. It most definitiely does not match the “world class city” propaganda our politicians would like us to believe exists. Even American cities have got away from this crap. What is wrong with our politicians? I will be writing to my councilor and asking them, why, in light of all your work, these violations continue. Keep up the great work.
March 16th, 2007 at 11:06 am
Keep it up. Street furniture = advertising, wait till you see what’s going to happen in the Portlands, take a look at Yonge/Dundas for an idea. If I see one more picture of a Kyle Rae’s head swilving as he drools at the big screens and bright lights I think I’ll be sick.
March 16th, 2007 at 4:07 pm
Keep up the great work! Let’s take back and make our city beautiful once again!
March 17th, 2007 at 4:08 am
Rae (mentioned above) spent much effort helping out Abcon, OBN and others; I worked in his office and witnessed his enthusiasm for these things. They were generous at election time - check the financials from 2003.
True enough but Rae’s very much improved since then. Kind of like Al Gore after he left office, except Rae is still there. -Rami
March 20th, 2007 at 12:50 pm
Heard about your quests in the Toronto Star.
I just spent several hours going over your site. Just great!
I am interested in a similar project … City of Toronto abusing/ignoring their own by-laws for “City sanctioned” Special Events within the city!
July 3rd, 2007 at 9:05 am
[...] main tools are freedom of information enquiries. We have been barred from that process. Please see: http://illegalsigns.ca/?p=2292 We are currently appealing this to the [...]
December 28th, 2007 at 2:45 pm
Moreover to your points - she seems to be missing one key point… while one of illegalsigns.ca’s goals is bringing illegal signs to the attention of the city, another important goal of yours is serving as an independent media outlet and bringing this important issue to the attention of the general public. If anything, your requests, which are frequently published on this site, will reduce the amount of requests they receive from angry neighbourhoods and BIAs. I’d be curious to know the outcome of your appeals.
I will definitely keep you in touch. -Rami